Welcome to Ledger.com/Start Support Portal
At Ledger.com/Start Support, we are dedicated to providing users with accurate and up-to-date guidance to set up and secure their Ledger hardware wallets. Whether you are a beginner exploring the world of cryptocurrency or an experienced investor safeguarding your digital assets, our step-by-step resources ensure you get started safely.
Getting Started with Ledger.com/Start
The Ledger.com/Start page is your official destination for initializing your Ledger Nano X, S Plus, or Stax. It provides all the essential tools to connect your wallet, install Ledger Live, and secure your recovery phrase. Always ensure that you visit only the official Ledger website to prevent phishing or unauthorized downloads.
Once you access Ledger.com/Start, follow the on-screen instructions carefully. You’ll need to connect your device using a USB or Bluetooth connection depending on your model. Download the Ledger Live app, verify your device authenticity, and record your 24-word recovery phrase on the provided card. Never share your seed phrase with anyone—even Ledger support.
Why Choose Ledger Devices?
Ledger wallets are trusted globally for their advanced security architecture. Each device uses a certified secure element (CC EAL5+) to store private keys offline. The combination of hardware isolation and the Ledger Live interface offers users full control over their crypto assets while minimizing risks associated with online exposure.
Users can manage Bitcoin, Ethereum, XRP, and over 5,500 other tokens directly through the Ledger Live app. The integration of DeFi and staking support allows investors to earn rewards securely, without compromising their private keys.
Common Setup Issues & Solutions
If you encounter issues such as device not recognized, firmware update errors, or connectivity problems, first ensure that you are using the latest version of Ledger Live. Reconnect your device using a certified cable and restart your computer. For detailed troubleshooting, consult our official Ledger.com/Start Help Center or contact us below for support.